January 14th, 2011 | Published in Uncategorized
Googlevoice is a powerful free tool from Google that gives you the ability to save and access to voicemails pretty much indefinitely and to easily download and store important voicemails as mp3 files. Moreover, it keeps a history of all your incoming and outgoing calls — pretty much indefinitely as well. This can be tremendously helpful where you have a voicemail from someone that can help make your case. For example, I had a client who received a voicemail from his mortgage company the day before they foreclosed on his house. The fact that the mortgage company made a routine call to him the day before the foreclosure helped strengthen his case that it promised him it wouldn’t foreclose while his loan modification application was still pending. His phone company only kept voicemails for a limited time and he had no way of downloading the voicemail. He tried to record it by holding his phone up to an mp3 recorder, but his equipment wasn’t sensitive enough to pick up the voicemail. So all we have now is his statement that he received a voicemail from his mortgage company, which is not nearly as powerful as actually having the voicemail.
The other thing that Googlevoice does, which might not work for everyone, depending on your state laws, is that it gives you the ability to record incoming calls. There are state and federal laws that regulate your ability to record calls so before you do this, make sure that you’re not doing anything illegal. But with that in mind, using the record feature can be enormously helpful – for example, if you’re getting harassed by someone by phone, a debt collector gets abusive on a call, your ex denies you ever spoke to him about changing the pickup time for the kids, etc. These are situations where what was said matters and having a recording of the conversation is going to much more helpful than your testimony about what was said.